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Solutions for Surety

Privacy Policy

Solutions4surety.com is committed to protecting your privacy when you use our online, telephone, or other services (“Services”).  This policy explains how and why we collect your information, what we do with it, and what controls you have over our use.

Occasionally, we add or change functions, features, or products to our websites or add or change services.  This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy.  As a result, please remember to refer to this Privacy Policy regularly to review any amendments.
If you have any questions regarding our Privacy Policy, please contact solutions4surety.com at info@solutions4surety.com or see the section “Comments” below.

Your acceptance of these Privacy Statement terms:
By using any of the sites within our website network (“Websites”) or our Services, you unconditionally agree to be bound by this Privacy Policy.

What data do we collect, and how do we use it?
Solutions4surety.com collects and processes information about you to:

  • Identify yourself each time you visit a website or wish to have a Service provided;
    • (ii) process orders or applications submitted by you;
      (iii) improve our Services and Websites;
      (iv) Customize your experience; for example, provide advertisements that we think are relevant to you and which support any specific requests for information you may make through keyword searches;
      (v) research the demographics, interests, and behavior of all of our customers; and
      (vi) send you information you may find helpful, including information about new Surety Solutions products and services.

 

You may be asked for information about yourself, such as your name, e-mail address, postal address, and telephone number, either when you register with us or at other times. You may also be asked to share your interests, hobbies, and preferences. In addition, when you order certain goods or services from our websites, we will need to know your credit/payment card number and expiration date.

You are under no obligation to provide this information. Still, if you don’t, we may not be able to provide you with certain services, personalize your experience, and tailor our Services for you (for example, tell you about special offers on things you’re interested in).

Log files/IP addresses:
When you visit our websites, we automatically log your IP address (the unique address that identifies your computer on the Internet), which is automatically recognized by our web server. We use IP addresses to help us administer our websites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

Non-personal information:
We may automatically collect non-personal information about you, such as the type of internet browsers you use or the site from which you linked to our websites.  You cannot be identified from this information, and it is only used to assist us in providing an effective service on our websites. We may occasionally supply the owners or operators of third-party sites from which it is possible to link to our websites with information relating to the number of users linking to our websites from their sites. You cannot be identified from this information.

Use of Cookies
Cookies are information that a website transfers to your hard drive to store and sometimes track information about you.  Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that.  However, you may not be able to take full advantage of a website if you do so.  Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.  Although they identify a user’s computer, cookies do not personally identify customers or passwords.  Credit card information is not stored in cookies.

We use cookies for the following reasons: 
(i) To identify who you are and to access your account information;
(ii) To estimate our audience size and patterns;
(iii) To ensure that you are not asked to register twice;
(iv) To control how often visitors see similar ads;
(v) To track preferences and to improve and update our website; and
(vi) To track the progress and number of entries in some of our promotions and contests.

With whom is the information shared?
Surety Solutions will not share, sell, or rent your personal information to third parties.  However, we may disclose your personal information to third-party suppliers who provide services on our behalf.

Surety Solutions may disclose aggregate statistics about our sales, website visitors, and telephone service customers to describe our services to prospective partners, advertisers, and other reputable third parties and for other lawful purposes. Still, these statistics will not include personally identifying information.

Surety Solutions may disclose personal information if required by law or if it believes that such action is necessary to protect and defend the rights, property, or personal safety of the company name and its websites, visitors to the websites, and customers of our Services.
Our website contains links to third-party sites.  When you visit these sites, we suggest you read their privacy policies.  Surety Solutions is not responsible for such sites’ privacy policies or content.

We will only sell or rent your personal information to a third party, either as part of a sale of the assets of a Surety Solutions company or after ensuring that steps have been taken to ensure that your privacy rights remain protected.
Information about products and services
It is essential to us that we provide you with the highest level of service.  To help us do this, Surety Solutions companies may send you details of our products and services, which we think may interest you.  If you do not wish to receive these details at any time, please e-mail us at info@solutions4surety.com.

Security
Surety Solutions places great importance on the security of all information associated with our customers. We have security measures in place to protect against the loss, misuse, and alteration of customer data under our control.  For example, our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized personnel can access user information. Our websites use secure server software (SSL) to encrypt all information you input before sending it to us.  While we cannot ensure or guarantee that data loss, misuse, or alteration will not occur, we use our best efforts to prevent this.

Where is the information stored?
The information you submit via our websites or telephone services is stored on a computer in the Northeastern United States.  This is necessary to process the data and send you any requested information.  We may transfer information you submitted to our other offices and to reputable third-party suppliers, which may be situated outside the Northeast Coast, USA Area.  Not all countries outside the United States of America have data protection or privacy laws.  In addition, if you use our Services outside the United States of America, your information may be transferred to provide you with those services.

Specific Services
Specific services of Surety Solutions include Claims Investigation, Recovery, and administrative services to Insurance and surety bond companies.

Comments
Please e-mail any questions, concerns, or comments you have about our Privacy Policy to info@solution4surety.com or write to us at:

Surety Solutions
115 W. California Blvd
Suite 293
Pasadena, CA 91105